CustomersWay roadmap
This roadmap isn’t a marketing promise, it’s an honest snapshot of where we want to take CustomersWay. Order and details may change depending on what real projects tell us.
Priorities will be adjusted based on Early Access feedback. The point is to build something useful, not to tick items off a fixed list.
Where we are right now
At this moment CustomersWay is focused on the core: stability, critical errors and alerts that bring peace of mind without noise.
Basic stability monitoring
Detection of 5xx errors, broken JavaScript, endpoints that stop responding and key resources that fail.
Real performance
Abnormal load times, progressive degradation and latency spikes on business-critical pages.
Critical routes and steps
Identifying key steps (checkout, login, cart) where friction or abandonment suddenly increases.
Noise-free alerts
Clear messages only when something needs attention. If everything is fine, you can forget about it.
Next confirmed steps
These are the work lines already in the plan, to be prioritised based on real usage and Early Access feedback.
- • Improve the alert engine: fewer duplicates, better grouping and more context on each incident.
- • More sensitivity to trend changes (not just one-off spikes).
- • Alert profiles per project: what’s critical for you and what can wait.
- • More notification channels: email, Slack and others depending on demand.
Exploring directions
Not everything listed here will reach production as is. These are directions that make sense, but we want to validate them calmly.
Business-oriented technical SEO
Detect SEO issues that actually impact revenue, not just abstract scores.
- –Key URLs returning 4xx or 5xx.
- –Outdated sitemaps or important routes missing from indexation.
- –Redirect chains affecting high-value pages.
- –Titles or descriptions missing or poorly optimised on your most visited products.
Content health
Detect content that matters (because it brings traffic or revenue) and is in bad shape.
- –Pages that get visits but show recurring errors.
- –Slow categories or product pages that hurt conversion.
- –Content with critical data missing or inconsistent.
How your feedback shapes this
Early Access is not just about trying a tool in progress: it’s about having a direct say in what gets prioritised.
- • Your real usage helps us separate what matters from what’s accessory.
- • If an issue repeats across several projects, it moves up in priority.
- • If an idea is liked but doesn’t add enough value, it’s parked without drama.
- • We promise to listen and explain decisions, not to say yes to everything.
Help build CustomersWay
If you want your ecommerce to have a say in where this product is going, the best moment to join is now, while everything is still in motion.