Cookie Policy

1. What are cookies?

Cookies are small files that may be stored on the user device when visiting a website.

Cookies allow remembering browsing information, improving user experience, or enabling certain technical functionalities.

2. Cookies used on the CustomersWay website

The corporate and commercial CustomersWay website may use first-party or third-party cookies to:

• ensure proper website operation,
• improve browsing experience,
• analyze website usage,
• manage user preferences,
• or perform measurements related to marketing and performance.

Where legally required, users may accept, reject, or configure cookie usage through the consent management system available on the website.

3. About the cw-core.js monitoring script

The monitoring script provided by CustomersWay for installation on client websites has been designed to minimize impact on end-user privacy.

As a general rule, the cw-core.js script:

• does not use its own cookies,
• does not store persistent identifiers in the browser,
• does not perform cross-site advertising tracking,
• does not create advertising profiles,
• and does not use local storage mechanisms for commercial tracking purposes.

The script purpose is exclusively technical and focused on website operation monitoring, incident detection, and technical service analysis. However, each client is responsible for assessing legal obligations arising from the specific implementation on their website and for complying with applicable privacy and data protection regulations.

4. Third-party cookies

Some third-party services integrated into the CustomersWay website may use their own cookies or equivalent technologies.

These may include:

• payment providers,
• analytics tools,
• hosting services,
• security systems,
• support or communication platforms.

CustomersWay does not directly control the cookie policies of such third parties.

5. Cookie management

Users may allow, block, or delete cookies through browser settings or through the consent configuration system available on the website, when applicable.

Disabling certain technical cookies may affect proper website operation.

6. Changes to this policy

CustomersWay may update this Cookie Policy to adapt it to legal, technical, or service operation changes.

The updated version will always be available on this page.

7. Contact

For any inquiry related to this Cookie Policy, you can contact us at:

info@customersway.com